Includes bibliographical references (pages 221-228)

Introduction -- Caring to listen: overcoming resistance -- Caring to listen: standing on holy ground -- Intentional caring: conversation with a goal -- Intentional caring: the art of questioning and responding -- Stages of a caring exchange -- Caring for common problems: depression, anxiety and stress -- Caring in a crisis -- Caring enough to refer -- Caring for the caregiver -- Caring for the congregation -- Common questions about caregiving

Written as a partial antidote to the isolation and potential alienation of people living in a world that is moving too fast, this book adapts insights gleaned from the pastoral counseling profession to help everyday people hone and heighten gifts that can help them reach out to others in a more Christian and transformational form of caring. The authors offer concrete means to help readers enhance their talents in the areas of listening, being supportive, problem solving, dealing with crises and knowing when and how to refer in order to equip them as they seek to offer care to others in daily encounters

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